by Stuart Hopwood | Dec 31, 2025 | Features, Industry News, Product News, Uncategorized, Who's Who
We look foward to catching up with you in 2026. In the meantime, from the IER Team, we wish you the very best, in Health, Happiness and Success.
by Stuart Hopwood | Nov 27, 2025 | Features, Industry News, Product News
As a leading manufacturer of air treatment products, EcoAir is still raising funds for the Royal National Lifeboat Institution (RNLI), the charity that saves lives at sea. Using sales-based fundraising to support the coastal charity, EcoAir is delighted to continue...
by Stuart Hopwood | Jul 28, 2025 | Features, Industry News, Sales Training
T21 Training has partnered with the IER Award Winning training team at Sony UK to deliver Sony’s brand new ‘Winning Formula’ sales training program, a forward-thinking initiative designed to elevate sales retail performance and provide exceptional customer experiences...
by Stuart Hopwood | May 20, 2025 | Sales Training, Industry Comment, Industry News, Product News
YES, a bad review can be good! Negative reviews might feel like a setback, but if handled well they can build trust, show professionalism, and even win over new customers. Here’s how to turn them to your advantage. No independent retailer wants to see a poor...
by afiller | Apr 29, 2025 | Features, Industry News
In a landmark partnership to accelerate the UK’s transition to net zero, The Appliance Recycling Group and sustainability firm, Bloom ESG have announced a joint initiative to develop and launch the UK’s first certified carbon certificate programme based on Waste...
by Stuart Hopwood | Mar 13, 2025 | Sales Training, Features
What’s so important about making a great ‘first impression’? Paul Laville, Director at T21 Group, explains to IER about an interesting encounter, of which prompted him to highlight the topic of ‘first impressions’, and that all too familiar retail greeting...
